Delivery & Returns
At Motikaar, every order is carefully prepared and handled with attention to detail. As a luxury handmade brand of bags, jewelry, and elegant accessories, we ensure your experience is smooth from purchase to delivery.
Shipping & Delivery
All Motikaar pieces are carefully handcrafted and quality-checked before dispatch. Because many of our items are made in small batches, processing times may vary slightly.
- Processing Time: 2–5 business days
- Delivery Time: 5–10 business days (may vary by location)
- Order Tracking: Available once your order is shipped
We work with trusted delivery partners to ensure your luxury handmade accessories arrive safely and securely.
Shipping Areas
We currently offer shipping to select domestic and international locations. Availability will be shown at checkout.
Order Changes & Cancellations
Orders can only be modified or canceled within 24 hours of purchase, as we begin processing quickly to ensure timely delivery.
Returns & Exchanges
We want you to love your Motikaar piece. If there is an issue with your order, we are here to help.
- Returns are accepted within 7 days of delivery
- Items must be unused, in original condition, and packaging intact
- Customized or made-to-order items may not be eligible for return
To request a return or exchange, please contact our support team with your order details.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will prioritize resolving the issue with care and efficiency.
Refunds
Once your return is received and inspected, refunds (if applicable) will be processed to your original payment method within 5–7 business days.
Our Promise
As a luxury handmade brand, Motikaar values trust, transparency, and customer satisfaction. Every piece is crafted with care, and we aim to ensure your experience reflects the same level of quality.